Overview
- My Protected ID provides a 24/7, 365-day Global Response Center. The Response Center can be reached at 1-888-414-8598, or email response@myprotectedid.com.
- When a person/entity wants to make contact with you through your Safe ID serial number (Safe ID#), they contact our Response Center with the message. The person/entity may remain anonymous if they wish.
- We pass messages and information onto you safely and securely.
- We will not give this person/entity any of your contact information or personal information.
- This information is then passed onto you utilizing the contact information you provided at the time of registering your Safe ID#.
- It is your responsibility to update your contact information by emailing info@myprotectedid.com.
- We relay the message to you (one-way…only to you). This means we do provide any follow up with you or the caller, and we will not reach out to this person/entity on your behalf for any message replies). It is your responsibility to further engage, or not, with the person/entity leaving the message. (see further below for more details on lost/stolen/found items and safe practices).
- Please read Terms of Use, Legal Disclaimer, and Privacy Policy.
- To begin the process of generating a Safe ID#, take the following steps.
- Fully complete all fields on the form with your contact information (this is required so we can connect your Safe ID# to your contact information).
- During the enrollment process, you will stop at a certain web page awaiting your entry of an emailed verification code.
- Email is sent to the email address provided with the verification code.
- Enter verification code on the pop-up screen as instructed.
- You will then be taken to a new web page where you can download and print identity theft information sheets. Also on this web page, you can generate your Safe ID# and download a PDF document containing your new identity number.
- Your Safe ID# is your new identity. You can now use your Safe ID# instead of your personal information. Your Safe ID# is your secure, one-way messaging option.
- Keep your Safe ID# and the downloaded PDF in a safe place. We do not keep a copy of your PDF.
- The PDF includes printable wallet-sized ID cards, and lost and found recovery tag templates with your Safe ID# embedded within.
- Print off the PDF, consider using heavy card stock. Cut out the tags and ID cards, consider laminating, or placing in clear plastic protectors/covers.
- Attach cards and tags to any personal items you wish, including your person if desired.
- You are responsible for reporting all suspected crimes and lost items to the authorities.
- If a lost or stolen item is located and we are notified by the finder, we will notify you with all the details that were provided by the finder.
- Note that the caller may remain anonymous and we cannot guarantee what level of detailed information will be provided.
- Once we have made contact with you and provided all the information we have, it is your responsibility to engage in safe practices on making further contact with this person/entity. This includes details on pick-up or recovery logistics of the missing/stolen item (e.g., plan to meet inside police station/sheriff’s office lobby during office hours – notifying the police).
- You are responsible for the pick-up of the item9s). We are not responsible for any logistics or costs associated with the return, pick-up, or shipping costs of the missing item
- If contact is made to our 24/7 global call center by a person/entity referencing your PIN and wanting to contact you, we will email you with all the information provided.
- We will not give any of your personal information out to the other party.
- You must decide whether you want to make contact with the person that has contacted our 24/7 global call center. You must take any subsequent further action to make contact.
- We will not reach out to the other party on your behalf. We only provide information/messaging forwarding one-way (from the caller to you)
- If we receive further messages from the person/entity, we will pass these messages onto you through your provided contact information.
- We have the right to cancel this service with you and other parties, if the messaging is excessive, offensive, illegal, harassing, or for other reasons, at our discretion.
